Responsible Reporting Guidelines

i-Witness encourages constructive and responsible participation from citizens. Users are expected to submit reports honestly and respectfully to ensure the platform remains useful for communities and local authorities.

Report Genuine Civic Issues

Users should report issues related to public infrastructure, services, or environmental conditions, such as:

Road damage or potholes
Waste management problems
Streetlight failures
Drainage or water leakage
Public infrastructure damage

The platform is intended for non-emergency civic reporting.

Provide Accurate Information

When submitting a report:

Upload clear and relevant photos
Provide accurate descriptions of the issue
Ensure the correct location of the problem

False or misleading reports reduce the effectiveness of the platform and may be removed.

Respect Privacy

Users should avoid uploading content that includes:

Identifiable images of individuals without consent
Personal information such as phone numbers or identification details
Content that violates the privacy of others

The platform is designed for reporting issues, not individuals.

No Offensive or Illegal Content

Reports containing the following may be removed:

Offensive or abusive language
Political campaigning or propaganda
Defamatory or harmful allegations
Illegal or inappropriate content

Repeated misuse of the platform may result in restricted access.

Emergency Situations

i-Witness is not intended for emergency situations.

For emergencies such as crimes, accidents, fires, or medical emergencies, users should contact the appropriate emergency services directly.